All of the Following Statements Are True EXCEPT

question 8

Multiple Choice

All of the following statements are true EXCEPT:

• A)the service manager supervises the service writers.
• B)the service manager is responsible for the management of warranty communications between the manufacturer, dealer, and consumer.
• C)the service dispatcher is responsible for customer complaints and communication.
• D)the service manager supervises the technicians.

---

Definitions:

Throat

The anterior part of the neck, which consists of the pharynx and larynx, serving as the pathway for air to the lungs and food to the esophagus.

Hemoglobin

A protein in red blood cells responsible for transporting oxygen from the lungs to the rest of the body.

Oxygen

A chemical element with symbol O, essential for most life forms on earth, involved in respiration and energy production in cells.