Better Care for Residents, Better Cooperation Between CNAs and Nurses

question 67

Multiple Choice

Better care for residents, better cooperation between CNAs and nurses, and reduced turnover are some of the results of

• A) Schooler's survey of residents living in short-term care facilities for information about the quality of their care.
• B) effective resident generated group complaints to long-term care facility leaders.
• C) certified nurse aides working in nursing homes being provided with training and empowered as a way to deal with environmental stressors.
• D) political action committee leaders lobbying elected representatives to enact increases in federal oversite of nursing homes.

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Definitions:

Brand Awareness

The degree to which consumers are familiar with the distinctive qualities or image of a particular brand of goods or services.

Unaided Recall

A measure of how well a brand or product is remembered by consumers without any prompts or cues.

Staircase Analysis

An approach to incremental planning or problem-solving that envisions steps or stages, much like climbing a staircase, to reach a desired outcome.

Aided Recall

A measure of brand awareness where consumers recognize a brand when provided with some prompt, contrasting with unaided recall where no prompt is provided.