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As Chapter 4 discusses, John Brown, Lloyd Peterson, and Margaret Peterson created a classic technique for assessing short-term memory. In this technique, people saw some stimuli, counted backwards by threes during the delay period, and then tried to recall the original stimuli. The results of their research showed that
Informal Mentoring
A non-structured form of guidance where an experienced individual provides advice and support to a less experienced person in an unofficial capacity.
Formal Mentoring
A structured, often organizationally sanctioned, relationship where a more experienced individual provides guidance and support to a less experienced mentee.
360-degree Feedback
A comprehensive feedback system where employees receive confidential, anonymous feedback from the people who work around them, including peers, managers, and direct reports.
Multi-rater Feedback
An assessment tool that involves collecting performance evaluations from multiple sources, such as peers, supervisors, and subordinates.
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