Kressel Et Al

question 26

Multiple Choice

Kressel et al. (2000) did NOT include this as one of the four areas of change targeted by the TC.

• A) Developmental
• B) Psychological
• C) Familial
• D) Socialization

---

Definitions:

Adware

Adware is a type of software that automatically delivers advertisements. It can be intrusive and sometimes hidden within free software.

Spyware

Malicious software that gathers information from a person's computer without their knowledge.

Spam

Unsolicited, usually commercial messages sent in bulk over the internet, particularly to email addresses.

Empathetic Agent

A software entity designed to understand and react to human emotions, often used in customer service and interactive applications.