The Critical Incident Technique Refers to an Appraisal Method, Which

question 88

Multiple Choice

The critical incident technique refers to an appraisal method, which ________.

• A) is based on progress made toward the accomplishment of measurable goals
• B) combines the benefits of narratives, critical incidents, and quantified scales by assigning scale points with specific examples of good or poor performance
• C) requires that the supervisor keep a log of positive and negative examples of a subordinate's work-related behavior
• D) involves listing all the subordinates to be rated, crossing out the names of any not known well enough to rank, indicating the employee who is the highest on each characteristic being measured and who is the lowest, and then alternating between the next highest and lowest until all employees have been ranked

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Definitions:

Escrow Settlement

A financial arrangement where a third party holds and regulates payment of the funds required for two parties involved in a given transaction, ensuring fair and secure dealings.

Due Diligence

The process of thoroughly investigating the accuracy of information before signing a franchise (or any other) agreement.

Fact Finding

The process of gathering information and data to understand a subject or resolve an issue comprehensively.

Industry Averages

Statistical metrics that represent the standard or average performance, productivity, or financial health of companies within a certain industry.