An Airline That Overbooks Seats on Its Aircraft Is Using

question 124

Multiple Choice

An airline that overbooks seats on its aircraft is using what type of capacity management technique?

• A) Employee scheduling
• B) Yield/revenue management
• C) Self-service
• D) Employee cross-training

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Definitions:

Endogenous Opioid

Natural pain-relieving peptides produced by the body that act on the opioid receptors to reduce pain and induce pleasure.

Exogenous Opioid

Opioid substances introduced into the body from external sources, often for pain management or recreational use.

Metabolic Hormone

Hormones that regulate metabolism, energy storage, and consumption within the body.

Cognitive Impairment

A decline in cognitive functions such as memory, problem solving, and attention, beyond what might be expected from normal aging.