The Movement or Transfer of Work from the Customer or Demand

question 21

True/False

The movement or transfer of work from the customer or demand source through the organization is referred to as work flow.

---

Definitions:

Continuous Measurement

A method of data collection that records the variability and full range of quantitative data points across a continuum.

Product Performance

An evaluation of how well a product meets specified criteria, fulfills its intended purpose, and satisfies customer expectations.

Control Limits

Statistical boundaries in process control that indicate the acceptable range of variation for a process to be considered in control.

R-chart

A type of control chart used in statistical quality control to monitor the range of variability within a sample.