A Major Internet Provider Provides Technical Support Assistance Via Twitter

question 125

Multiple Choice

A major Internet provider provides technical support assistance via Twitter. This provider is using what type of customer relationship program initiative?

• A) Engaging customers using social media
• B) Product customization
• C) Customer loyalty program
• D) Product placement program

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Definitions:

Quantity of Output

The total amount of a product or service that is produced by a company or an economy.

Short Run

A period in economics during which at least one factor of production is fixed, typically understood as a timeframe insufficient for adjusting all inputs.

Aggregate Demand

Summation of demand for all goods and services in an economy, factored at a certain price level and within a definite time span.

Unemployment

The condition where individuals who are capable of working and are actively seeking a job are unable to find employment.