What Is the Customer Lifetime Value of a Customer That

question 47

Multiple Choice

What is the customer lifetime value of a customer that that generates $1,000 (on average) of annual sales? Assume a 7% discount rate, a 15% profit margin, and a customer expected lifetime of 10 years.

• A) $140
• B) $1,054
• C) $21
• D) Cannot be determined from the information given

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Definitions:

Conflict Resolution

The process of resolving a dispute or disagreement between parties through negotiation, mediation, or other peaceful methods.

Dysfunctional Conflict

Works to the group’s or organization’s disadvantage.

Intergroup Conflict

Disputes, tensions, or disagreements occurring between different groups due to competing interests, values, or resources.

Positive Benefits

Advantageous or favorable outcomes that arise from a particular action or set of conditions, contributing to well-being or success.