TABLE 2-5
The following are the duration in minutes of a sample of long-distance phone calls made within the continental United States reported by one long-distance carrier. 
-Referring to Table 2-5, if 10 calls lasted 30 minutes or more, how many calls lasted less than 5 minutes?
Definitions:
Needs Assessment
The process of evaluating the needs of a particular group or situation to determine the necessary actions or resources to address those needs.
Accident Rates
Measures or statistics indicating the frequency or occurrence of accidents within a particular environment or period.
New Procedures
Newly implemented methods or processes designed to improve efficiency, effectiveness, or both within an organization.
Job Hoppers
Individuals who frequently change jobs, often to seek better opportunities, higher salaries, or more fulfilling work.
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