Horizontal Violence Can Undermine the Effectiveness of Communications

question 1

Multiple Choice

Horizontal violence can undermine the effectiveness of communications. Of the following, which factors can be involved?

• A) Being 'taken for granted'.
• B) Withholding information.
• C) Incompetence.
• D) Intimidating behaviours.
• E) Inequitable rosters.
• F) Non-verbal innuendo.
• G) Criticism.
• H) Lack of promotion.

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Definitions:

Mixing Department

A specific section within a manufacturing process where ingredients or components are combined to produce a final product.

Overhead Costs

The indirect costs or expenses of running a business that are not directly tied to the production of goods or services, such as rent, utilities, and office supplies.

Plantwide Overhead Rate

A single overhead absorption rate calculated to allocate all manufacturing overhead costs uniformly across all products.

Machine Hours

A measurement of production time, indicating the total hours that machinery has been operated.