Social Referencing Refers to

question 71

Multiple Choice

Social referencing refers to

• A) the ability to understand others' emotions.
• B) the use of a caregiver's cues to decide how to respond to an ambiguous situation.
• C) smiles directed at people rather than at objects.
• D) patterns of sociability and emotionality learned from significant others.

Differentiate between roles played by mediators, arbitrators, conciliators, and intermediaries in dispute resolution.

Identify and explain the characteristics of distributive and integrative bargaining.

Recognize the importance and implications of having a BATNA in negotiations.

Understand the concept of ZOPA and its importance in successful negotiations.

---

Definitions:

Communication

The process of exchanging information, ideas, and feelings through verbal, written, or non-verbal methods.

Global Village

A concept referring to the world being closely connected by modern telecommunications and thus being likened to a small village, where information and news traverse geographical boundaries instantly.

Marshall McLuhan

A Canadian philosopher and professor best known for his work on media theory and his famous assertion "the medium is the message," indicating the form of a medium embeds itself in the message, creating a symbiotic relationship by which the medium influences how the message is perceived.

Machiavelli

A Renaissance Italian diplomat, philosopher, and writer, best known for his political treatise, "The Prince," focusing on political power and realism.