Outpatient Satisfaction Has Been Found to Be Most Highly Related

question 1

Multiple Choice

Outpatient satisfaction has been found to be most highly related to which of the following factors?

• A) Location of the practice
• B) Time spent with the physical therapist
• C) Interaction with a variety of personnel
• D) Waiting time to begin a treatment session

---

Definitions:

Pull Strategy

A marketing strategy that aims to create demand from end consumers, encouraging them to actively seek out a product and thus 'pull' it through the distribution channel.

FCB Grid

A model that categorizes consumer products into four quadrants based on high/low involvement and thinking/feeling decision-making processes.

Consumer Motivation

The driving forces behind consumer behaviors that push individuals to seek satisfaction through the purchase and use of products and services.

Addressability

The ability to identify and reach specific target audiences or devices, usually in the context of marketing or advertisements.