Which of the Following Is MOST Important to Developing Listening

question 7

Multiple Choice

Which of the following is MOST important to developing listening skills?

• A) Focus on the delivery of the message
• B) Attend to distractions to the message
• C) Form a preliminary opinion of the message
• D) Mentally summarize the message

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Definitions:

Quality of Work Life

The overall environment at a workplace, including job satisfaction, stress levels, work-life balance, and the safety and health conditions that affect an employee's welfare.

Employee Satisfaction

A measure of how content and fulfilled employees are with their job and working environment.

Empowerment

The process of giving power, authority, and confidence to employees, enabling them to take initiative and make decisions.

Stakeholders

Individuals or groups that have an interest in any decision or activity of an organization, including employees, customers, suppliers, and shareholders.