A Bank Provides Its Customers Mobile Applications That Significantly Simplify

question 1

Multiple Choice

A bank provides its customers mobile applications that significantly simplify traditional banking activities. For example, a customer can use a smartphone to take a picture of a check and electronically deposit into an account. This unique service demonstrates the bank's desire to practice which one of Porter's strategies?

• A) Differentiation
• B) Focus
• C) Cost leadership
• D) Broad focus
• E) Cost differentiation

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Definitions:

Valley Glacier

A glacier that flows down a valley and tends to be narrow; synonym: alpine glacier.

Ribbon Glacier

A type of long, narrow glacier, usually formed in mountain terrains, resembling a ribbon in aerial views.

Elevation

The height of a point or object measured from a specific level, typically sea level.

Tarn

A small lake, especially one within a cirque, a glacially scoured depression.