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Which of the following is NOT one of the four generic differences between goods and services?
Objectives
Specific, measurable goals that are intended to be achieved within a defined timeframe.
Employee Stock Ownership Plans (ESOPs)
Benefit plans giving employees ownership interest in the company, often as a retirement benefit or as a means to align employee incentives with company performance.
Smaller Companies
Firms that are relatively small in terms of their market capitalization, often characterized by their potential for growth and higher risk.
Crisis
A critical or unstable time or state of affairs in which a decisive change is impending, often one with the possibility of a highly undesirable outcome.
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