Which of the Following Elements of a Service Business Is

question 66

Multiple Choice

Which of the following elements of a service business is not visible to customers in high contact services?

• A)Exterior facilities
• B)Technical core
• C)Service personnel
• D)Other customers
• E)Interior facilities

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Definitions:

Estate Planning

The process of arranging the management and disposal of a person's estate during their life and after death.

Inheritance Management

The process of handling and distributing the assets of a deceased person's estate according to legal guidelines or their will.

Commune

A community living situation where resources are shared and decisions are made collectively.

Uniform Simultaneous Death Act

A law designed to address the distribution of estate property when two people die at the same time or under circumstances making it hard to determine the order of death.