Which Particular Attributes of Services Do Consumers Find Most Difficult

question 10

Multiple Choice

Which particular attributes of services do consumers find most difficult to evaluate?

• A)Credence attributes
• B)Search attributes
• C)Service attributes
• D)Experience attributes
• E)Financial attributes

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Definitions:

Shared Derived Characteristics

Traits that are shared by a group of organisms due to common ancestry, distinguishing them from other organisms.

Common Ancestor

The most recent individual from which all organisms in a group are directly descended.

Metabolic Processes

The complex series of chemical reactions within organisms that enable them to maintain life, including pathways for energy production, synthesis of new molecules, and breakdown of substances.

DNA

Deoxyribonucleic acid, a molecule that carries the genetic instructions used in the growth, development, functioning, and reproduction of all known living organisms and many viruses.