Which Particular Attributes of Services Do Consumers Find Most Difficult

question 10

Multiple Choice

Which particular attributes of services do consumers find most difficult to evaluate?

• A)Credence attributes
• B)Search attributes
• C)Service attributes
• D)Experience attributes
• E)Financial attributes

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Definitions:

Performance Specifications

Descriptions of the operational requirements and the standards to which a product, service, or project must adhere.

Administrative Function

The tasks related to managing an organization's internal operations, such as record keeping, payroll, and compliance.

Project Administrative

Pertains to the administrative tasks involved in managing a project, including documentation, scheduling, and coordination activities.

Accounting

The systematic recording, reporting, and analysis of financial transactions and data within an organization.