Several Factors May Enhance Risks and Uncertainty in the Mind

question 68

Multiple Choice

Several factors may enhance risks and uncertainty in the mind of a service purchaser.Which of the following is NOT likely to be one of them?

• A)When the service is relatively new
• B)When the service is complex
• C)When the purchase is important to the customer
• D)When the customer is making a repeat purchase
• E)When the customer is relatively inexperienced

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Definitions:

Prominent Retail Store

A well-known and widely recognized retail establishment that stands out due to its size, location, or reputation.

Musical

Pertaining to music; often involves the creation, performance, or appreciation of music as an art form.

Naturalist

A person who studies or is an expert in the field of natural history, particularly in the study of plants and animals in their natural environment.

Culture Biased

The tendency to interpret or judge phenomena through the lens of one's own cultural norms and values.