Which of the Following Is NOT Considered as a Fundamental

question 21

Multiple Choice

Which of the following is NOT considered as a fundamental need that a customer may have in a service setting?

• A)Fairness
• B)Respect
• C)Mood
• D)Security
• E)Esteem

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Definitions:

Secondary Defense

Refers to the body's adaptive immune response, deploying specialized cells and mechanisms to fight specific pathogens after initial exposure.

Localized Heat

Applying heat to a specific area of the body to relieve pain, relax muscles, and improve blood circulation, often used in physical therapy.

Erythema

Reddening of the skin caused by increased blood flow to the superficial capillaries, often a sign of injury or inflammation.

Inflammation

A protective response by the body's immune system to injury or infection, characterized by swelling, redness, warmth, and sometimes pain.