Consumers Who Value the Functional Aspects of a Transaction and More

question 23

Multiple Choice

Consumers who value the functional aspects of a transaction and more convenience will be more likely to use:

• A)personal channels
• B)impersonal channels
• C)self-service channels
• D)face to face channels
• E)b and c

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Definitions:

Strengthen Capitalism

Efforts or actions taken to bolster the efficiency, competitiveness, and innovation within capitalist economic systems.

Safer Working Conditions

Refers to workplace environments designed to minimize risk of injury or harm to employees, adhering to health and safety regulations.

Scientific Management

A management theory developed by F.W. Taylor aiming to improve economic efficiency and labor productivity through systematic study and analysis of work processes.

Historical Development

The process of change over time within human societies, cultures, or civilizations, often studied to understand present conditions.