Examlex
Which of the following are benefits that increase customer satisfaction when the service is provided by self-service technologies?
Person-Organization Fit
The degree to which an individual's values, personality, goals, and other characteristics match those of the organization.
Individual's Values
The personal beliefs or standards of behavior that guide an individual's decisions and actions.
Affirmative Action
Affirmative action is a policy or practice aimed at increasing the opportunities for historically and socially marginalized groups by taking into consideration factors like race, color, religion, sex, or national origin in decisions regarding hiring, promotion, and admission.
Minority Group Members
Individuals who belong to a subgroup within a population that is differentiated by its unique social, cultural, ethnic, or racial characteristics.
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