Factor

question 2

Multiple Choice

Factor:

Recognize the mutual influence between stakeholders and an organization's environmental and social practices.

Describe how sustainability can be integrated into the strategic priorities of an organization's balanced scorecard.

Understand the classification of environmental costs as defined by the United States Environmental Protection Agency.

Appreciate the difficulty in quantifying intangible benefits of sustainability efforts.

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Definitions:

Effective Buffer

a strategy or mechanism that reduces the impact or intensity of a negative event or communication.

Enclosed Document

A document that is included with another piece of communication, often within an envelope or attached to an email.

Bad News

information that is unpleasant, unwanted, or negative and may cause emotional distress or disappointment.

Buffers

Preliminary statements or elements used to soften the impact of a message, particularly in written or spoken communication dealing with delicate matters.