When Considering Options for Managing Capacity, Service Managers Need to Consider

question 6

Multiple Choice

When considering options for managing capacity, service managers need to consider all of the following EXCEPT:

• A)customer requirements
• B)competitive influences
• C)inventory levels
• D)impact on desired levels of service
• E)organisation's ability to implement

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Definitions:

Ethical Problems

are dilemmas or situations that require a choice to be made between actions that are right or wrong according to moral principles.

Corporate Sales Policies

Guidelines and principles set by a corporation to standardize and direct its sales practices, ensuring coherence and efficiency in sales operations.

Straight Commission

A compensation method where salespeople or employees are paid based purely on the sales they generate, as a percentage of the sales amount.

Small Commission

A relatively low percentage or fixed fee paid to an agent or salesperson for facilitating a sale or transaction.