The Cause of the Increase in Telephone- and Email-Based Services

question 48

Multiple Choice

The cause of the increase in telephone- and email-based services is that there has been a shift from_________.

• A)low contact to high contact
• B)high contact to low contact
• C)low contact to no contact
• D)visual contact to high contact
• E)high contact to aural contact

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Definitions:

Output

The quantity of goods or services produced in a given time period by a firm or industry.

Input

Resources used in the production process, including raw materials, labor, and capital, which contribute to the creation of goods or services.

Stakeholders

Individuals or groups with an interest or concern in the success and operations of a business, including investors, employees, customers, and suppliers.

Environmental Practices

Actions and policies implemented by an organization to minimize its impact on the environment and promote sustainability.