Companies That Engage in a Cycle of Success Are More

question 28

Multiple Choice

Companies that engage in a cycle of success are more likely to have which of the following?

• A)Happier employees
• B)More loyal customers
• C)Higher profit margins
• D)Better wages
• E)All of the above

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Definitions:

Reward Dissatisfaction

A state of discontent experienced by employees due to perceived unfair compensation, benefits, or recognition in comparison to their efforts or performance.

Unionized Firm

A company where the workforce is organized into a union, which negotiates with the employer on matters such as wages, hours, and working conditions.

Desired Behaviour

The specific actions or reactions expected from employees that are aligned with organizational goals and values.

Instrumentality

The perceived relationship between performance and the attainment of certain outcomes, key to understanding motivation in expectancy theory.