Examlex
Which of the following is NOT a factor in designing a service environment?
Attribution Theory
A concept in social psychology that explains how individuals infer the causes of their own and others' behaviors, attributing them to either internal dispositions or external situations.
Foot-In-The-Door Phenomenon
A psychological tactic involving getting a person to agree to a small request to increase the chances of agreeing to a larger request later.
Informational Social Influence
The influence to accept information from others as evidence about reality, often leading to conformity in ambiguous situations.
Cognitive Dissonance Theory
A psychological theory that explains the discomfort that arises from holding two conflicting beliefs, leading to changes in attitudes, beliefs, or behaviors.
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