In Terms of Signs, Symbols and Artefacts in the Servicescape

question 70

True/False

In terms of signs, symbols and artefacts in the servicescape, it is more important that they are designed to suit the venue than to be clearly understood.

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Definitions:

Bilateral Mistake

A mutual misunderstanding regarding a basic assumption on which a contract is based, potentially rendering the agreement void or voidable.

Rescission

The process of revoking, cancelling, or repealing a contract, returning all parties involved to their positions prior to the agreement.

Opinion

A statement by a court expressing the reasons for its decision in a case.

Fraudulent Misrepresentation

A false statement knowingly made to cause another party to act, leading to a possible legal action for damages.