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When Faced with a Customer Complaint, Service Providers Should Take

question 54

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When faced with a customer complaint, service providers should take their time, gathering all information and consulting with colleagues, especially if compensation is requested.

Identify the characteristics of cultural relativism and its stance on moral requirements.
Analyze Kantian ethics and its view on individual interests versus the greater good.
Recognize the dynamic nature of morality according to cultural relativists and ethical subjectivists.
Understand the virtue ethicist’s perspective on the primary concern of ethical philosophy.

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