Which of the Following Should NOT Be Considered When Implementing

question 37

Multiple Choice

Which of the following should NOT be considered when implementing customer service programs?

• A)Educating consumers
• B)Choosing the right staff
• C)Training and educating staff
• D)Evaluate performance regularly
• E)All of the above should be considered

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Definitions:

Criterion

A standard or rule by which something can be judged or measured.

Correlation

A statistical measure that expresses the extent to which two variables change together, but does not necessarily imply causation.

Variables

Elements, features, or factors that can change and have different values across individuals or situations in a research study.

Relationship

A connection, association, or involvement between two or more parties.