Which of the Following Methods Are Useful to Gain the Reputation

question 37

Multiple Choice

Which of the following methods are useful to gain the reputation of being an organisation that is known for excellent service and listening to customers?

• A)Analyse customer complaints
• B)Use mystery shoppers
• C)Discourage complaining customers
• D)All of the above
• E)a and b

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Definitions:

Microeconomic Statement

An assertion or observation that pertains to the individual units of the economy, such as households or businesses, rather than the economy as a whole.

Real Domestic Output

The total value of all goods and services produced within a country's borders adjusted for inflation.

Labor Force

The total number of people available to work, including both the employed and the unemployed who are seeking employment.

General Price Level

An overall measure of the cost of goods and services in an economy at a specific time.