Which of the Following Points Has Research Found to Be

question 64

Multiple Choice

Which of the following points has research found to be key determinants in a successful customer relationship?

• A)Customer engagement
• B)Value
• C)Customer satisfaction
• D)Loyalty motives
• E)All of the above

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Definitions:

Federalism

A system of government in which power is divided between a central authority and constituent political units, such as states or provinces.

Tenth Amendment

An amendment to the US Constitution that states powers not delegated to the federal government are reserved to the states or the people.

Constitution

The system of fundamental principles or established precedents according to which a state or other organization is governed.

Federalism

A system of government in which power is divided between a central (federal) government and regional (state or provincial) governments.