There Are a Few Options Open to Customers When They

question 40

Multiple Choice

There are a few options open to customers when they are unhappy with the service they received, including some form of public action.Which of the following may NOT be a public action option?

• A)Take legal action to obtain redress
• B)Seek redress directly from business firm
• C)Complain to business or private agencies
• D)Seek redress directly from government
• E)Complain to government agencies