Examlex
Which of the following is NOT related to complaint behaviour?
Input Standards
Benchmark or criteria used to measure the quality, quantity, or performance of inputs used in a process.
Performance Results
The outcomes or outputs of an organization or individual's activities, measured against intended goals or standards.
Desired Performance
The level of effort or achievement that is hoped for or expected from individuals or systems in a specific context.
Actual Performance
The real or observed output, results, or productivity of an individual or organization, as opposed to expected or planned performance.
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