When Customers Make a Complaint to the Organisation They Expect

question 60

Multiple Choice

When customers make a complaint to the organisation they expect it to be dealt with in:

• A)2-3 days
• B)3-4 days
• C)4-5 days
• D)7-8 days
• E)8-9 days

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Definitions:

Miscellaneous Accounts

Miscellaneous Accounts are ledger accounts that capture financial transactions not classified under specific account headings, often used for incidental or occasional transactions.

Voucher Register

A record containing details about payment vouchers, including the payee, amount, date, and purpose of each payment.

Voucher Register

A record of all vouchers issued by a business, detailing payments made or to be made for goods or services.

Liabilities

Financial obligations or debts owed by a company to creditors.