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Substantive conflicts result from feelings of anger, distrust, dislike, fear, and resentment, as well as from personality clashes and relationship problems.
Nonassertiveness
A behavioral characteristic where an individual may struggle to express their own preferences, desires, or needs effectively.
Assertiveness
The quality of being self-assured and confident without being aggressive, in communicating one's views, needs, and boundaries.
Genuineness
A quality of being authentic, sincere, and honest in one's interactions and relationships with others.
Passive Listening
The act of listening to someone without engaging in the conversation or providing feedback.
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