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Differentiate between distributive and principled negotiation. List four rules of principled negotiation.
Competitor's Product
This term refers to the goods or services offered by competing companies in the market.
No-Need Response
A type of sales objection where the potential customer indicates that they do not have a need for the product or service being offered.
Sales Call
A pre-planned meeting or telephone conversation with a potential client aimed at selling a product or service.
Boomerang Technique
A method in sales and argumentation where a negative objection is turned into a positive attribute, similar to the boomerang close but applied in broader contexts.
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