While Interviewing Candidates for a Job Vacancy at a Local

question 79

Multiple Choice

While interviewing candidates for a job vacancy at a local fast food restaurant, an interviewer asks how candidates would address an unhappy customer who did not get the fries she ordered. The interview described in this case is most likely to be an example of a(n) _____ interview.

• A) high validity
• B) behavioral
• C) high reliability
• D) situational
• E) operational

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Definitions:

Skewed

describes a distribution that is not symmetrical, with a longer tail on one side of the peak than the other.

Normal Distribution

A probability distribution that is symmetrical around the mean, showing that data near the mean are more frequent in occurrence than data far from the mean.

Standard Deviation

Standard deviation is a measure of the dispersion or variability of a set of data points around their mean, indicating how spread out the data points are.

Sampling Distribution

The chance distribution of a statistical measure derived from numerous samples taken from a particular group.