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The Critical-Incident Technique Is a Behavior-Based Approach That Can Reduce

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The critical-incident technique is a behavior-based approach that can reduce the influence of recency bias on evaluations.


Definitions:

Belligerent

Exhibiting aggressive or combative behavior.

Correction Fluid

A liquid used to cover errors in typed, written, or drawn documents, allowing for correction.

Data Entry Errors

Mistakes made during the process of inputting data into a computer system or database, which can lead to inaccurate information.

Chart

In healthcare, a record of a patient's medical history, treatment plans, and progress notes.

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