Walter Is the Manager of a Restaurant

question 72

Multiple Choice

Walter is the manager of a restaurant. He keeps a log of all the times his waiters get a good or bad review from the customers. Walter is using the _____.

• A) graphic rating scale
• B) behaviorally anchored rating scale
• C) work sampling technique
• D) critical-incident technique
• E) job analysis technique

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Definitions:

Superordinate Category

A higher-level classification that groups together more specific or subordinate categories based on common characteristics.

Corporate Executive

A senior manager or an administrative leader in a corporation who has significant decision-making powers and responsibilities for the organization's direction.

Socially Salient Stimulus

A stimulus that stands out or is particularly noticeable in a social context, often because it is relevant or significant to social interactions.

Prototype Vividness Stimulus

A particularly striking or clear example used to illustrate a concept or category, making it more memorable.