A Balanced ____ Tallies Organizational Performance in Financial, Customer Service

question 109

Short Answer

A balanced ____ tallies organizational performance in financial, customer service, internal process, and innovation and learning areas.

---

Definitions:

Stakeholder Audit

The process of identifying, analyzing, and addressing the needs and concerns of stakeholders in a project or organization.

Financial Ties

The connections or relationships between individuals or entities that involve monetary transactions or investments.

Corporate Social Responsibility

A business model that helps a company be socially accountable to itself, its stakeholders, and the public, by practicing ethical, sustainable, and community-friendly actions.

Government Intervention

Actions taken by a government to affect or interfere with the economic or social activities in a country, often to correct market failures.