There Are Many Applications of Poka-Yokes in Service Organizations

question 30

Multiple Choice

There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?

• A) Task
• B) Time
• C) Teamwork
• D) Trust
• E) Talent

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Definitions:

Lover's Lane

A secluded area popular with couples for romantic encounters, often depicted in popular culture.

Conditioned Stimulus

A previously neutral stimulus that, after becoming associated with an unconditioned stimulus, evokes a conditioned response.

Unconditioned Stimulus

In classical conditioning, a stimulus that unconditionally, naturally, and automatically triggers a response without any prior learning.

Unconditioned Response

A natural, automatic reaction to a stimulus that occurs without prior learning or conditioning.