Every Service Has a Service Package, Which Is Defined as a Bundle

question 28

Multiple Choice

Every service has a service package, which is defined as a bundle of goods and services that is provided in some environment. This bundle consists of five features. Which of the following is not one of those features?

• A) Supporting facility
• B) Explicit goods
• C) Information
• D) Explicit services
• E) Implicit services

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Definitions:

Derived Demand

A demand for a good or service that arises from the demand for another good or service.

Philips

A diversified technology company known for its electronics, healthcare, and lighting products.

Rayovac

A brand known for manufacturing batteries and lighting products.

Support Products

Items that are necessary for the use of a main product or that enhance its functionality, but are not the primary product itself.