An Important Issue When Developing a New Service or Changing

question 50

Multiple Choice

An important issue when developing a new service or changing an existing one is the question of how different the new service is compared to the current services offered by the firm. Which of the following is not a general factor to consider when determining this?

• A) Similarity to current services
• B) Similarity of expected customers to current customers
• C) Similarity to current processes
• D) Financial justification

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Definitions:

Homeless

Relates to individuals who lack a fixed, regular, and adequate nighttime residence, including those living in shelters, transitional housing, or places not meant for human habitation.

Indigenous People

Groups of individuals who are the original inhabitants of a region, before the arrival of colonists or outsiders, and who maintain practices, languages, and beliefs of their ancestral cultures.

Homeless

People lacking stable and permanent housing or adequate living conditions.

Absolute Homelessness

Situation of individuals who live either in emergency shelters or on the street.