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Meyer works for a new start-up technology firm, which has six highly opinionated but very committed employees. The owner of the firm, Zalman, strongly believes that he should make every decision since he is the boss. But Zalman often jumps to conclusions and does not even take time to diagnose the problem at hand because he does not like to ask any of the employees for suggestions. Moreover, Zalman's decisions are usually focused on short-term rather than long-term benefits and costs. At this point, most people in the firm agree that the decision making of the owner is going to destroy the young firm before it really gets started. Zalman's belief that he should make every decision himself by diagnosing the problem as he sees it and then immediately implementing a solution is a(n)
Document
A written, drawn, presented, or memorialized representation of thought, often used to formally establish or record facts, information, or legal evidence.
Passive-aggressive
A behavior pattern characterized by indirect resistance to the demands of others and an avoidance of direct confrontation.
Communication Style
The characteristic way in which an individual expresses themselves verbally and non-verbally when interacting with others.
Building Rapport
The process of establishing a connection or mutual understanding between two or more people, often used in the context of communication or negotiation.
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