Becoming World Class Means Becoming

question 1

Multiple Choice

Becoming world class means becoming

• A)one of the best in the world at what you do.
• B)better compared to where you were in the past.
• C)so powerful that competitors are afraid to challenge you.
• D)successful at maintaining your market position.
• E)adept at retaining your customer base.

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Definitions:

Pounds Of Force

A unit of force in the imperial system, symbolized as lbf, equivalent to the force exerted by gravity on a one-pound mass.

Norm Of Reciprocity

The social standard that suggests that a favor must be repaid.

Bargaining

A type of negotiation in which two or more parties attempt to reach an agreement on matters of mutual interest.

Buyers And Sellers

Participants in a market who exchange money for goods and services; buyers purchase while sellers offer.