When Employees Do Not See the Advantage of a Particular

question 96

Multiple Choice

When employees do not see the advantage of a particular change compared to current practices or do not recognize how such a change fits with the firm's strategy, the result is most likely resistance to change driven by

• A)surprise.
• B)timing.
• C)inertia.
• D)misunderstanding.
• E)self-interest.

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Definitions:

Business Decisions

Choices made by businesses concerning strategic direction, operations, and policies with the aim of achieving organizational goals.

Knowledge Management

This is the process of creating, sharing, using, and managing the knowledge and information of an organization.

Databases

Organized collections of structured information or data, typically stored electronically in a computer system.

Procedures

Established methods or sequences of steps followed to perform a task or solve a problem efficiently and consistently.