Tyra Kendrick, Western Division Manager, Knows That the Upcoming Year's

question 20

Multiple Choice

Tyra Kendrick, Western Division manager, knows that the upcoming year's budget and planning process will be a challenge. For the first time in ten years, the company is changing its budgeting, salary administration, and marketing approach, and a major reorganization will be involved. She expects the managers and staff to resist the planned changes. How might she influence her managers to accept and publicly support the changes?

• A)Involve her managers in design and implementation of the budget and planning process.
• B)Centralize authority and limit empowerment during the changes.
• C)Lay down the law, reminding her managers of who is boss.
• D)Remind her managers that she will not have patience or understanding with staff affected by the changes.
• E)Withhold information from her managers regarding the nature and logic associated with the changes.

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Definitions:

Mutually Beneficial

A situation or agreement that provides advantages or positive outcomes to all parties involved.

Specific Review

An in-depth assessment or examination focused on a particular object, document, or subject matter.

Contact Information

A set of data that includes means to communicate with an individual or organization, such as phone number, email address, and physical address.

Selling Point

A distinctive feature or benefit of a product, service, or idea that makes it appealing to potential buyers or users.