Cynthia, Juan, and Ahmed Are Managers at a Department Store

question 65

Multiple Choice

Cynthia, Juan, and Ahmed are managers at a department store. They have been notified by their district office, just as the extremely busy holiday season is to begin, that there are several significant changes about to take place in their organization. While none of them are enthusiastic about the changes, their reasons for "fighting back," as they put it, are different. Cynthia thinks it a bad idea to implement the changes during such a busy period. Juan realizes that the proposed changes will cause him to lose certain privileges that he is not willing to sacrifice. Ahmed, on the other hand, does not want to disturb the status quo and prefers the old ways of doing things.When Cynthia thinks it a bad idea to implement the changes during such a busy period, it is an example of resistance to change based on

• A)inertia.
• B)timing.
• C)misunderstanding.
• D)peer pressure.
• E)self-interest.

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Definitions:

Standard Deviation

An indicator of the spread or distribution of data points in a set, showing the degree to which these points vary from the average value.

Confidence Interval

A collection of numerical values from sample data, considered likely to include the value of a hidden population parameter.

Population Mean

The average of a set of characteristics or values for a population, calculated by summing all the values and dividing by the count of items in the population.

Splitting

In nuclear magnetic resonance (NMR) spectroscopy, the phenomenon where a signal is divided into multiple peaks due to interactions between neighboring nuclear spins.